Live chat for websites

Talk to visitors while they are still here

See who's browsing your website, answer questions in real time, and manage every customer conversation from one simple workspace.

Everything in one place

Support that feels like a conversation

From live visitor tracking to searchable chat history, Talk Chatly gives your team the tools to provide faster, more helpful customer support.

Live visitors

Who is on your site right now, which page they are reading, and how many visits they have made.

Chat workspace

Chats on one side, the open conversation in the middle, and visitor details on the other side.

Full history

Ended chats move to History with a preview and message count. Search by name, email, phone or any word.

Visitor location

Country flag, state and city for each visitor, so you know where your customers are.

Shortcuts

Type / and send a saved answer. Greetings and follow-ups in one keystroke.

Departments

Run several brands from one account. Each brand has its own widget and its own agents.

Who it is for

Built for your business

Whether you run an online store, a SaaS business, or a web design agency, Talk Chatly helps you connect with visitors and answer their questions.

Turn project enquiries into signed work

Visitors ask about packages, timelines and portfolios. Answer in the moment, then book the call.

  • Sample questions: "Do you build Shopify stores?", "How long does a brochure site take?"
  • Shortcuts for pricing and portfolio links
Do you design custom WordPress sites?
Yes. Would you like a quote for a 5 page site?
Yes, what is the timeline?
Usually 3 to 4 weeks. I can book a 20 minute call.

Answer product questions while users evaluate

Trial users get stuck on setup. A quick answer keeps them moving toward a paid plan.

  • Sample questions: "Can I import my contacts?", "Does it work with my CRM?"
  • Visitor pages show where trial users get stuck
Is there a free trial?
Yes, 14 days. No card needed. What do you want to test first?
Can my team use it too?
Yes, add agents from the dashboard.

Recover carts and answer delivery questions

Shoppers on the product page ask about sizes, shipping and returns. Answer before they leave.

  • Sample questions: "Do you ship to Canada?", "What is your return policy?"
  • Shortcuts for shipping, returns and sizing
Is this jacket available in medium?
Yes, medium is in stock. Free returns within 30 days.
Great, do you ship to Canada?
Yes, 4 to 6 business days.
How it works

Live in three steps

Set up your live chat in a few simple steps and let visitors connect with your team directly from your website.

Choose a plan

Pick a plan, enter your details, and pay by card. Your account is created for you.

Add the widget

Paste one script tag before the closing body tag of your site, or install the WordPress plugin.

Start talking

Visitors appear on your live list. Open a chat, reply, and it is saved to History.

Questions

Frequently asked

Do visitors need to install anything?

No. Visitors just open the chat button on your site.

Can several brands use one account?

Yes. Create a department for each brand. Each one gets its own script and its own agents.

Which platforms are supported?

Any website with a script tag, including WordPress (plugin), Shopify, Wix and custom Websites.

Can I manage multiple agents?

Yes. You can add team members to your account based on the agent limits included in your selected plan.

Can I view previous conversations?

Yes. Completed conversations are saved in chat history so your team can review previous customer interactions.

Does Talk Chatly work on mobile devices?

You can access the service through supported mobile devices and browsers. Check our platform documentation for compatibility details.

How can I contact customer support?

You can reach our team through the contact page if you have questions about your account or the service.

Blog

Guides for better support

Start talking to visitors today

Choose a plan, add the chat widget to your website, and start connecting with your visitors.

Get startedTalk to us